“We need a Gen AI strategy” is a sentence heard in nearly every enterprise boardroom now – and it routinely means four different things depending on who is saying it. To one leader, it means employees need better access to internal knowledge. To another, it means AI assistance embedded in existing tools. To a third,…
Few terms in enterprise technology have been stretched thinner than “digital transformation.” It has been used to describe a new website, a cloud migration, an ERP upgrade, and a genuine reinvention of how a business operates and competes – often within the same organisation, in the same year. That elasticity has made the term easy…
Most enterprise AI initiatives today are designed to assist employees rather than operate independently. AI-powered chatbots retrieve information, intelligent assistants draft documents, and coding copilots accelerate software development. While these tools improve productivity, they still depend on people to coordinate workflows, make decisions, and complete business processes. Agentic AI introduces a new operating model. Instead…
